Terms and conditions

Making Reservations Online

You can make reservations for Siam City Hotels and Resorts simply by clicking on the booking icon on any property page. Our online booking service enables you to make, cancel or amend reservations to accommodate your travel needs. When making your reservation online, we will provide you an instant confirmation. We will further verify your reservation with an e-mail confirmation.

When making reservations online, we need a credit card at the time of the reservation request to process the reservation. The credit card information is contained in a customer profile that you can change at any time using your e-mail address as a login name and a unique password that secures your information. The credit card in your profile will not be charged at any time without you being informed during the booking process.

Other Ways of Making Reservations

Alternatively, you can call one of our Reservation Offices where our professional reservation agents will be happy to assist you. Our agents will confirm a reservation to you on the spot by providing a confirmation number.

Prepaying & Guaranteeing Hotel Reservations

Some promotion or packages will require the reservations to be prepaid or when specific properties have this requirement. Other properties will require a credit card number to secure or hold your reservation. Any prepayment or guarantee requirements the property has will be communicated to you prior to you making a reservation. If you are unable to cancel the reservation within the time requirements stated in the hotel's cancellation policy (stated on the rate pages), some reservations may apply a one night or more cancellation charge. Be sure to cancel the reservation promptly if your travel plans change to avoid unnecessary charges.

Hotel Information Our property

Web pages are dynamically created at the time of the request. This ensures you are viewing the most current information available from the property the instant they change information in our database.

Hotel Rates

This site shows the property's current rates that are automatically updated from Siam City Hotels and Resorts central reservation system.

Hotel Availability

All hotels that are displayed on this site can be reserved at the time of a reservation request unless the hotel has indicated they are not available for a specific date.

Hotel Page Content

The information relating to the hotels featured on this site has been provided to us by the hotels. It is possible that, due to building or management alterations, some services or facilities could differ. Neither this site nor the individual hotels are responsible for these differences.

Links to Third Party Sites

Siam City Hotels and Resorts may for your convenience provide hyperlinks from its website to sites operated by parties other than Siam City Hotels and Resorts. These sites are not controlled by Siam City Hotels and Resorts. Siam City Hotels and Resorts is not responsible for their content. Equally, Siam City Hotels and Resorts' inclusion of hyperlinks to such sites does not imply endorsement of any kind.

For further information please contact:

Siam City Hotels and Resorts
477 Si Ayuthaya Road
Phayathai, Rajthevi
Bangkok 10400
Thailand

Tel. 66 (0) 2247 0123
Fax. 66 (0) 2247 0165
Email: siamcity@siamhotels.com